{"id":4083,"date":"2021-02-11T09:28:30","date_gmt":"2021-02-11T09:28:30","guid":{"rendered":"https:\/\/www.canavisia.com\/support\/"},"modified":"2026-05-20T09:54:26","modified_gmt":"2026-05-20T09:54:26","slug":"support","status":"publish","type":"page","link":"https:\/\/www.canavisia.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4083\" class=\"elementor elementor-4083 elementor-2395\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-047d380 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"047d380\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;4f09480&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8d17418\" data-id=\"8d17418\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8614741 elementor-align-center elementor-widget elementor-widget-raven-heading\" data-id=\"8614741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\"><h1 class=\"raven-heading raven-heading-h1\"><span class=\"raven-heading-title \">support<\/span><\/h1><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d402f04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d402f04\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;46c6b16&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-867fdfb\" data-id=\"867fdfb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d334c6 elementor-tablet-align-center elementor-align-left elementor-widget elementor-widget-raven-heading\" data-id=\"0d334c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\"><h4 class=\"raven-heading raven-heading-h4\"><span class=\"raven-heading-title \">Contacts for support<\/span><\/h4><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e4f558 elementor-align-left elementor-widget elementor-widget-raven-heading\" data-id=\"3e4f558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\"><h2 class=\"raven-heading raven-heading-h2\"><span class=\"raven-heading-title \">Write us<\/span><\/h2><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bf3a25 elementor-widget elementor-widget-spacer\" data-id=\"6bf3a25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c7de29 elementor-widget elementor-widget-html\" data-id=\"4c7de29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"max-width:520px; margin:2rem auto; background:#fff; border:1px solid #e5e7eb; border-radius:12px; padding:1.75rem 2rem; font-family:inherit;\">\n  <div style=\"display:flex; align-items:center; gap:10px; margin-bottom:1.5rem;\">\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#6b7280\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 4h16v13H4z\"\/><path d=\"M4 8l8 5 8-5\"\/><\/svg>\n    <div>\n      <p style=\"font-weight:600; font-size:16px; margin:0; color:#111827;\">Contact support<\/p>\n      <p style=\"font-size:13px; color:#6b7280; margin:0;\">We'll get back to you as soon as possible<\/p>\n    <\/div>\n  <\/div>\n  <div style=\"display:grid; gap:14px;\">\n    <div>\n      <label style=\"font-size:13px; color:#6b7280; display:block; margin-bottom:5px;\">Your name<\/label>\n      <input id=\"sup-nome-en\" type=\"text\" placeholder=\"John Smith\" style=\"width:100%; box-sizing:border-box; padding:9px 12px; border:1px solid #d1d5db; border-radius:8px; font-size:14px; color:#111827; outline:none;\">\n    <\/div>\n    <div>\n      <label style=\"font-size:13px; color:#6b7280; display:block; margin-bottom:5px;\">Your email<\/label>\n      <input id=\"sup-email-en\" type=\"email\" placeholder=\"john@company.com\" style=\"width:100%; box-sizing:border-box; padding:9px 12px; border:1px solid #d1d5db; border-radius:8px; font-size:14px; color:#111827; outline:none;\">\n    <\/div>\n    <div>\n      <label style=\"font-size:13px; color:#6b7280; display:block; margin-bottom:5px;\">Message<\/label>\n      <textarea id=\"sup-messaggio-en\" placeholder=\"Describe your issue or request...\" rows=\"5\" style=\"width:100%; box-sizing:border-box; padding:9px 12px; border:1px solid #d1d5db; border-radius:8px; font-size:14px; color:#111827; resize:vertical; outline:none;\"><\/textarea>\n    <\/div>\n    <button onclick=\"inviaSupportEN()\" type=\"button\" style=\"width:100%; padding:11px; background:#111827; color:#fff; border:none; border-radius:8px; font-size:14px; font-weight:500; cursor:pointer;\">\n      Send request \u2192\n    <\/button>\n  <\/div>\n  <p style=\"font-size:11px; color:#9ca3af; margin:1rem 0 0; text-align:center;\">This will open your email client with the fields pre-filled<\/p>\n<\/div>\n\n<script>\nfunction inviaSupportEN() {\n  var nome  = document.getElementById('sup-nome-en').value.trim();\n  var email = document.getElementById('sup-email-en').value.trim();\n  var msg   = document.getElementById('sup-messaggio-en').value.trim();\n  if (!nome || !email || !msg) { alert('Please fill in all fields before sending.'); return; }\n  var subject = encodeURIComponent('Support request');\n  var body    = encodeURIComponent('Name: ' + nome + '\\nEmail: ' + email + '\\n\\nMessage:\\n' + msg);\n  window.location.href = 'mailto:supporto@canavisia.com?subject=' + subject + '&body=' + body;\n}\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a22438 elementor-widget elementor-widget-form\" data-id=\"8a22438\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35e3b94 elementor-widget elementor-widget-spacer\" data-id=\"35e3b94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>support Contacts for support Write us Contact support We&#8217;ll get back to you as soon as possible Your name Your email Message Send request \u2192 This will open your email client with the fields pre-filled<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4083","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | Canavisia | Turin<\/title>\n<meta name=\"description\" content=\"Contact us for support in the industrial monitoring, energy 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